FAQ's
What is type-2 connector and is it compatible with my EV?
The AC Type 2 connector, also known as the Mennekes or IEC 62196 plug, serves as the industry-standard AC plug for electric vehicles (EVs) in Australia and Europe. It incorporates a seven-pin design specifically tailored to facilitate three-phase AC charging.
In Australia, the majority of electric vehicles (EVs) are equipped with a Type 2 CCS (CCS2) port, allowing them to connect to both AC Type 2 chargers at home and fast DC charging stations in public.
EV models utilizing a CCS Type 2 charger include the MG ZS EV, Hyundai IONIQ 5, BYD Atto 3, Kia EV6, Tesla Model 3, and Tesla Model Y.
How many day does it take for my package to arrive?
We'll send the package via standard postage. Depending on your location the delivery can take between 2-12 days.
Does I need an electrician to install my charger?
To set up your new EV charger, it is essential to enlist the services of a licensed and certified Australian electrician.
What is the return/refund policy?
You have the right to receive a replacement or refund in the case of a major failure. Additionally, you have the entitlement to have the goods repaired or replaced if they do not meet acceptable quality standards.
What is type-2 connector and is it compatible with my EV?
The AC Type 2 connector, also known as the Mennekes or IEC 62196 plug, serves as the industry-standard AC plug for electric vehicles (EVs) in Australia and Europe. It incorporates a seven-pin design specifically tailored to facilitate three-phase AC charging.
In Australia, the majority of electric vehicles (EVs) are equipped with a Type 2 CCS (CCS2) port, allowing them to connect to both AC Type 2 chargers at home and fast DC charging stations in public.
How fast will EVCHA ACR07 7KW charge my EV?
Our 7kW EV charger provides approximately 40 to 48 kilometres of range per hour. On average, it takes between 4 to 8 hours to charge your electric car. The 8-hour estimate is for a complete recharge from an empty to full battery, while a top-up charge will typically take around 4 hours.